President was over here for a short while today - he sure didn't look much better! The Assts. came and worked here all day - poor souls, they have such a load of work to do. I helped them book their flights for the end of this month. We ran into trouble again doing that - we went through the process on-line all the way to the end where you pressed the button to "book the flight." It wouldn't do it, and there appeared a red banner telling you that you have to call in to complete the booking. I did and asked the girl why this was so? She didn't know, but she helped me get all three flights booked!!! We went through about a three/four month period last winter where this happened - it's just so inconvenient and time consuming!